AI receptionist for dental practices
Laneway answers every call to your dental practice 24/7 and books check-ups, hygiene appointments and emergencies straight into your booking system — recognising an urgent toothache and routing it to your next available slot.
What Laneway books for your dental practice
It tells routine from urgent and books each caller into the right slot and practitioner in your diary.
Check-ups
Routine examinations and follow-ups booked to the correct appointment type and duration.
Hygiene appointments
Scale-and-clean and hygiene visits booked with the right practitioner.
Emergencies
Recognises urgent pain or trauma and routes it to your next available emergency slot, flagged to your team.
Why dental practices choose Laneway
- Never lets an emergency toothache hit voicemail — books or escalates it straight away.
- Books check-ups and hygiene visits directly into your booking system in real time.
- Catches overflow, lunch breaks and after-hours calls your front desk can't reach.
- Wins back no-shows with rebook texts and fills cancellations from your waitlist.
- Live within one business day — keep your number, no software to install.
How it works
Nothing changes on your end — you simply forward your existing practice number.
- Patient calls
Your existing practice number. - Laneway answers
Handles the whole conversation. - Books it in
Appears live in your calendar. - You stay in control
Review every booking in your booking system.
Dental reception FAQ
Can Laneway prioritise dental emergencies?
Does it book check-ups and hygiene appointments?
Can it handle calls when the front desk is flat out?
Hear Laneway answer your dental practice's phone
Book a 15-minute demo and we'll show it handle a real booking on a real account, live.
Book a 15-min demo